RETURNS + EXCHANGES
In the event that you item does not fit, please contact us at info@ARK-NYC.com, subject line 'ORDER EXCHANGE/RETURN,' to receive your return authorization number and return shipping label. We will do our best to exchange the size / product type, offer store credit (valid for one year) or provide a refund.
We accept returns for refund within seven days of you receiving your order.
We accept exchanges within 10 days of you receiving your order.
We accept returns for store credit within 14 days of you receiving your order.
ALL SAMPLE SALE ITEMS ARE FINAL SALE - No returns or exchanges.
We value the quality and design of each ARK piece and would like to ensure that you do too.